Mind Dump

What makes employees enthusiastic about work? It's not what you might initially guess.

Ask leaders what they think makes employees enthusiastic about work, and they’ll tell you in no uncertain terms. In a recent survey we invited more than 600 managers from dozens of companies to rank the impact on employee motivation and emotions of five workplace factors commonly considered significant: recognition, incentives, interpersonal support, support for making progress, and clear goals. “Recognition for good work (either public or private)” came out number one.

Unfortunately, those managers are wrong.

Having just completed a multiyear study tracking the day-to-day activities, emotions, and motivation levels of hundreds of knowledge workers in a wide variety of settings, we now know what the top motivator of performance is—and, amazingly, it’s the factor those survey participants ranked dead last. It’s progress. On days when workers have the sense they’re making headway in their jobs, or when they receive support that helps them overcome obstacles, their emotions are most positive and their drive to succeed is at its peak. On days when they feel they are spinning their wheels or encountering roadblocks to meaningful accomplishment, their moods and motivation are lowest.

And, of course, many educators in many schools feel that they are making little to no progress...

5 comments

Feb 13, 2010
Nancy Jones said...
I just finished reading DRIVE by Daniel Pink. As a result, I was not surpised. Making progress is an intrinsic reward versus an extrinsic one. This is probably the largest idea that is explained in the book. Although Pink did not come up with the theory, he explains it in terms I can understand. It is about feeling a sarisfaction in the task at a personal level.
Feb 13, 2010
Kirk Magill said...
I agree - I can attest to this from my own 37 year study on my own levels of motivation and enthusiasm. Progress promotes my personal growth, and encourages me to try harder and do more.
Feb 13, 2010
capohanka said...
And wouldn't that mean that the same applies to students? What are we doing to make sure they make progress? Standardized testing? Um, no.
Feb 14, 2010
olafelch said...
There is an open question here as to whether progress is a symptom of other factors, such as respect, encouragement, an environment that supports self-esteem, having realistic targets etc.

Progress is the result of a process, not a process in itself.

Herzberg put achievement at the top of the job satisfaction list a long time ago.

For me, achievement is a more appropriate word than progress as it has a stronger association with success. Progress can be automated.

As to what capohanka says, it might apply to students, or it might not. It depends whether the motivating factors for students are the same as those for workers. It could be argued that these are two very different environments. If however, you believe that the environment for workers and students is the same, then you shouldn't really have any argument with standardised testing - it is, rightly, accepted in the workplace.

Feb 14, 2010
Paul said...
I love reading your articles and find other great articles here, that are most relevant to me!

Leave a comment...

?