Mind Dump

To upgrade and adapt their skills, workers will need greater flexibility and social capital

The growing need for workers to keep upgrading and adapting their skills is one of the themes of a new book, “The Shift: The Future of Work is Already Here”, by Lynda Gratton of the London Business School. She argues that the pace of change will be so rapid that people may have to acquire a new expertise every few years if they want to be part of the lucrative market for scarce talent. She calls this process “serial mastery” and notes that the current educational system in most countries, from kindergarten through university, does a poor job of equipping people for continuous learning. There is likely to be a wave of innovation in further education, particularly online, that will cater to this need in a more flexible, personalised way than the traditional degree or postgraduate course. For some people, this evolution will take place within a single firm offering long-term employment. But for a growing number of workers the trick will be to jump from one company to another to take advantage of changing skill shortages.

According to Ms Gratton, people will also have to invest more in their personal “social capital”, which will involve three elements. First, they need to build themselves a “posse”, a small group of up to 15 people they can turn to when the going gets rough, says Ms Gratton. They should have some expertise in common, have built up trust in each other and be able to work effectively together.

Second, they need a “big-ideas crowd” who can keep them mentally fresh. This echoes the discussion of “managed serendipity” in last year’s business bestseller, “The Power of Pull”, in which John Hagel and John Seely Brown argued that the successful worker of the future will live in clusters of talented, open-minded people and spend a lot of time going to thought-provoking conferences. Third, they need a “regenerative community” to maintain their emotional capital, meaning family and friends in the real world “with whom you laugh, share a meal, tell stories and relax”.

Hat tip: Richard Florida, http://twitter.com/#!/Richard_Florida/status/111868240019472384

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Sep 09, 2011
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